Map your intake
Agree the questions, service boundaries, qualification criteria, and information to capture.
One implementation option
You’re on the job. The next caller still needs an answer.
An AI receptionist can capture the enquiry, ask your approved questions, and book an appropriate appointment. Your team handles the work that needs a person.
Book a 20-minute discovery callCall. Our AI will take it from there.
Share a little about your business. The agent guides you through intake and books a discovery call with Charles against real calendar availability.
Calls are handled by our automated assistant.
When the phone is the front door
Give the next enquiry
somewhere to go.
When everyone is working, answering the phone competes with serving the customer in front of you. Voicemail then creates another follow-up task.
The assistant is configured for your intake, service area, booking rules, and definition of an exception. It is not simply switched on.
Outside the approved intake?
Capture the details and route to a person.
Configured around your business
The rules come before the calls.
Set booking and handoffs
Connect the agreed calendar, define real availability, and name the person who receives exceptions.
Test the conversation
Check representative enquiries, incomplete answers, and requests outside the rules before launch.
Put it into operation
Agree the channels and follow-up process. Give your team clear ownership of escalated enquiries.
Clear boundaries
Routine intake, supported.
Human judgment, protected.
Callers are told they are speaking with an automated assistant. It does not pretend to be a human.
Appropriate work
Repeatable intake and appointment workflows in home services, trades, professional services, and practices, within the business’s approved rules.
Work that belongs with a person
Urgent or sensitive situations, complaints, unusual requests, and professional decisions. The assistant is not an emergency service and does not make clinical or legal judgments.
Before we talk
Fair questions.
Straight answers.
Will callers know they are talking to an automated assistant?
Yes. The assistant discloses that it is automated. Cronveo does not deploy assistants that pretend to be a person.
Does it use our real calendar?
Scheduling is configured against real availability in the agreed calendar setup. Calendar access, booking rules, and exceptions are checked during implementation.
Can it handle unusual or urgent requests?
Only within the rules agreed for your business. Anything outside those rules is routed to a person. It should not be used as an emergency service or to make clinical, legal, or other high-stakes professional decisions.
Can customers use text or website chat instead?
Voice, SMS, and website chat are available. The channels and intake flow are configured for each client, based on the workflow they actually need.
Can I start with the receptionist?
Start with a discovery call. We will first check whether missed calls and intake are the operational problem to solve, then agree the appropriate next step.
A clearer way to work
Find out what is actually
slowing the business down.
Twenty minutes. Describe how the work moves today, and we’ll determine whether there is something worth fixing.
Book a 20-minute discovery callPrefer to write? Contact Cronveo No presentation. No generic sales pitch. No obligation.